Terms & Conditions
• Price listed in our website is final and non-negotiable.
• Accessories included in the box are as per listed in our advertisement.
• All shipment of order is made on the same day if payment is made before 3.00pm on Monday-Friday
(except for public holiday). Payment made on weekend or public holiday will be shipped on the following business day. However, for no stock item, we will try sending the item within the next 7 to 14 working days or refund / replacement will be offered to the buyer within 14 working days.
• Goods sold are not returnable.
• Our sales team are not responsible for mis-selection of every item purchased by customer. Customer
can consult them for advice but the final decision is on customer responsibility.
• We can't guarantee the availability of stock at all time. However, we do offer a same day reservation
without any deposit. Please call 0123687027 for reservation.
• Payment for all sales /promo items must be made immediately after the order is made.
• Proof of payment must be either screenshot or picture of original receipt from online banking, cash
deposit machine, or bank counter. E-mail confirmation will not be considered as proof of payment.
• We reserve the right to withhold payment if the transaction appears to be a possible fraud. i.e.
Payment made by a third party, and not by the buyer or recipient of the goods. We will lodge a police
report in the event that we find the payment is fraud.
• We will verify the payment and process the order accordingly.
• We reserve the right to change the price without prior notice. In the case of our system is being
hacked, malfunction or description is inaccurate, we reserve the right to cancel the order and return
full amount if payment has been made.
• To avoid delay in shipping, please do not send the same order to multiple sales people. Deal with 1
sales person or 1 mode of contact: for example, if you order via email, continue to communicate by
email. If you order via WhatsApp, continue to communicate via WhatsApp.
• Free shipping is entitled for selected products only.
• If customer decide to cancel the order or request a refund on personal justification, we will charge
RM20 for admin fee, that will be deducted from the refund amount.
• Refund process will takes approximately 5 working days to complete. However for credit card
purchase, the refund will take approximately 10 - 14 days to complete.
• We do not accept payment via PayPal, local cheque or international TT. We will not be responsible for payment using this method.
• COD is available at our office in Kuchai Lama. Kindly call/ whatsapp us to check on product availability before visiting our office.